Resident Resources
Welcome to the Dwell Well Property Management resident resource center. Here you'll find quick access to your Resident Portal, maintenance information, important documents, and other resources you may need throughout your tenancy.
Resident Portal
Your Resident Portal is the easiest way to manage many of the day-to-day details of your tenancy.
Use your portal to:
- Pay rent
- View your account and payment history
- Submit maintenance requests
- Access your lease and important documents
- Review information related to your tenancy
- Keep your contact information current
Rent & Payments
Rent is due on the 1st of each month and is considered late after the 5th.
Residents can make payments and view account information through the Resident Portal. If you have a question about your balance, payment history, or another charge on your account, please contact our team.
Maintenance Requests
If something in your home needs attention, please submit a maintenance request through your Resident Portal. Providing clear details, photos when helpful, and accurate contact information helps us respond and coordinate service efficiently.
Once your request is received, Dwell Well will review the issue and coordinate the appropriate next steps.
Maintenance Emergency?
If you are experiencing an issue that poses an immediate threat to people or the property, follow the emergency maintenance instructions provided in your Resident Portal.
For fire, suspected gas leaks, or another situation requiring emergency services, call 911 or the appropriate emergency utility provider first.
Resident Forms & Resources
Quick access to commonly used resident information and resources:
- Resident Handbook
- Utility Information
- Animal Guidelines
- Renter's Insurance Information
- Move-In Information
- Move-Out Information
Renter's Insurance
Dwell Well requires residents to maintain renter's insurance throughout the tenancy.
Your personal belongings are not covered by the property owner's insurance. Please maintain the required coverage and keep your policy information current throughout your lease.
Property Walk-Throughs
Dwell Well conducts interior property walk-throughs twice each year as part of our regular property management process.
We'll provide notice before entering your home and communicate any instructions you need in advance. These visits allow us to document the general condition of the property and identify visible maintenance concerns that may need attention.
If you're aware of a maintenance issue, please don't wait for a scheduled walk-through to report it. Submit a maintenance request through your Resident Portal so we can address it promptly.
Planning to Move?
If you're considering moving at the end of your lease, please review your lease and applicable notice requirements before making plans.
Once proper notice has been received, we'll provide information about the move-out process, returning possession of the property, and what you need to complete before you leave.
Have a Question?
Our Resident FAQs answer many common questions about rent, maintenance, lease renewals, property walk-throughs, moving out, renter's insurance, and more. For questions specific to your home, lease, or account, contact the Dwell Well team and we'll be happy to help.
Looking for a Home?
If you're not currently a Dwell Well resident and are looking for an available rental, visit our Homes for Rent page to view current listings and learn more about the application process.
Serving the Treasure Valley
Boise • Meridian • Eagle • Star • Kuna • Nampa • Caldwell • Middleton